WhatsApp inbox, campaigns, automation and AI in one workspace · Connect with QR Code, Twilio or Meta Cloud API · Built for sales, support and scheduled messaging · Self-hosted friendly for teams that want control · AI agents available when you configure your provider keys
WhatsApp inbox, campaigns, automation and AI in one workspace · Connect with QR Code, Twilio or Meta Cloud API · Built for sales, support and scheduled messaging · Self-hosted friendly for teams that want control · AI agents available when you configure your provider keys
DPTalkFlow
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Omnichannel WhatsApp operations

WhatsApp inbox,
campaigns and automation.
Built for teams that need control.

Run customer conversations, scheduled sends, templates, flows and AI-assisted replies from one workspace. Connect through QR Code, Twilio or the official Meta WhatsApp Business Platform, depending on your setup.

message · 18ms · encrypted · delivered
🌷 Test message — delivery check
Order #4218 is out for delivery
Hi Customer 👋 your cart is waiting!
app.dptalkflow.com/campaigns/spring
sender
SP
Test campaign · WhatsApp
test_message_v1 · 3 recipients
Testing
ready
message · template
🌷 Mother's Day Promo — 20% off blooms, free delivery in EU. Use code TEST
sending a controlled test…
SENT
3
READ
ok
CTR
log
sender · dashboard · dptalkflow
DP
DPTalkFlow Demo
online
today · 14:08
Hi Customer 👋 quick note from the team.
14:08
🌷 Your test message is ready
14:08 · just now
Order #4218 is out for delivery 🚚
14:08 · just now
Hi Customer 👋 your cart is waiting!
14:09 · just now
Yes please! 💐
14:09 ✓✓
Type a message…
3 new messages
just now
receiver · whatsapp · maya r.
LIVE
🌷 ✓✓ 📦
QR pairing
·
API Meta/Twilio
·
AI optional
·
CRM inbox
Built for
WhatsApp teams
Sales teams Support desks Online stores agencies clinics education services real estate local business operations
Sales teams Support desks Online stores agencies clinics education services real estate local business operations
01
Feature one
Broadcasts & campaigns
48,210 recipients· A/B variants· per-timezone· auto throttle

Send to 48,210 people
without burning your sender rating.

Audience builder with 30+ filters, A/B test variants, recurring sends, throttle-by-quality-rating — and a per-recipient timezone scheduler so your 9am promo lands at 9am, everywhere.

SP
Test campaign · WhatsApp
spring_promo_v3 · EN/ES/FR · A/B · 2 variants
Testing
ready
tag: vip geo: EU spend > €120 last_order < 60d opted_in: true
SENT
3
DELIV
98.4%
READ
ok
CTR
log
REV
$84k
Variant A · "🌸 Mother's Day" Winner
CTR 13.2% · CVR 4.1%
Variant B · "Mom deserves it" Lost
CTR 9.6% · CVR 2.8%
Per-timezone send
live
9:00am · local
  • Madrid · ES09:00 · sent 12.4k
  • Region · EU09:00 · sent 8.9k
  • Lisbon · PT09:00 · queued
  • Athens · GR+2h · queued
Quiet-hours respected per market.
Sender rating · 7d
healthy
High · no throttle
  • Block rate0.04%
  • Read rate86.2%
  • Auto-pausearmed
Inside this feature
  • 01
    Audience builder · 30+ filters

    Stack tags, geos, order history, custom attributes, opt-in source. Saved segments refresh in real-time.

  • 02
    A/B variants · auto-winner

    Test up to 4 variants. DPTalkFlow promotes the winner once statistical significance is hit.

  • 03
    Per-recipient timezones

    9am promo lands at 9am everywhere. Quiet-hours respected per market & per region.

  • 04
    Quality-rating protection

    Automatic throttle if Meta downgrades you. We pause, retry, and re-warm in the background.

  • 05
    Click-tracked URLs · UTM in/out

    Every link shortened, signed, and attributable. UTMs auto-passed to Stripe & GA4.

  • 06
    Recurring & trigger-based

    Weekly newsletters, monthly digests, or fire-on-event from a Stripe webhook.

Start with a small test list, verify provider delivery, then increase volume gradually. Explore →
02
Feature two
Visual flow builder & AI Copilot
18 node types· GPT-4 + Claude· webhook in/out· version control

Drag, drop, branch. Or describe
a flow to Copilot in plain English.

Eighteen node types, infinite branches, AI-suggested next steps. Tell Copilot what you want, watch it build a 14-node graph in 2.4 seconds — then tweak by hand.

AI
Copilot · flow generation
Configured AI providers
ready
prompt "After a customer abandons cart, wait 1 hour, send the cart back with a 5% off coupon, then follow up at 24h if they haven't bought."
generated in AI
✓ 9 nodes · cart_abandoned trigger · delay 1h · template cart_back · condition paid? · delay 23h · template last_call · …
Open in editor →
cart_recover_v3.flow · auto-saved 4s ago
14 nodes 3 branches v3 · live
trigger
Cart abandoned
shopify
delay
Wait 1 hour
3,600 sec
message · template
Send "cart_back"
+ 5% coupon
if paid · exit
Send "thank_you"
tag: converted
if no purchase · 23h
"last_call"
+ 10% coupon
trigger · delay · message · action
18
Node types

Trigger, delay, condition, message, webhook, AI reply, payment, tag, branch, split-test, and more.

Branches

Build branching journeys and review each step before publishing.

AI
AI generation

Generate a draft from a prompt, then review and adjust before publishing.

v
Version control

Every save is a version. Roll back, diff, share previews with a link.

03
Feature three
Shared inbox & service desk
round-robin· SLA timers· internal notes· 42s first response

Slack-fast.
For WhatsApp.

A shared inbox your agents won't quit over. Assign, escalate, snooze, resolve. Customer history, order data, and tags side-by-side. Keyboard-first.

Views
All open 14
Mine 3
Unassigned 5
SLA breach 2
Snoozed 8
Closed today 42
Tags
vip refund delivery loyal
All open · 14 SLA: 2m
Customer R.2m
my order #4218 says delivered…
vipdelivery
Anish K.8m · breach
extend my Pro plan?
Tomás S.14m
📎 receipt.pdf · refund
Sara K.22m
do you ship to my city?
Customer38m
missing 1 stem 🌷
MR
Customer profile
+1 555 · VIP · 12 orders · LTV $1,840
online
order #4218 says delivered but I haven't received it 😕
14:08
↳ flow · order_lookup
Checking #4218 with our courier…
14:08 ✓✓
Left at apt 4B per courier note. Want me to ping them?
14:09 ✓✓
internal note · @sara
VIP – let's offer a 10% credit just in case.
+
Reply to Customer · / for canned
⌘↵
Customer
StatusVIP
Orders12
LTV$1,840
First seenApr 2024
Sentiment↓ falling
SLA
first response42s
resolution2m 14s
Assigned
Sara K.
01
Round-robin

Per-team rules, skill tags, capacity caps.

02
SLA timers

First response & resolution targets per channel.

03
Internal notes

@mention teammates without the customer seeing.

04
Canned replies

Variables, snippets, per-team libraries.

05
Customer 360

Orders, LTV, sentiment, tags side-by-side.

06
CSAT on resolve

In-chat survey, dashboard breakdown by agent.

04
Feature four
Template library & submission
71 starters· 9 industries· pre-validated· 18 min approval

71 starters.
Approved in 18 minutes.

Carousel, utility, OTP, marketing — every template pre-validated against Meta's policy before submission. Rejection rate under 4%.

UTL
order_paid_v2
utility · 8 langs
approved
Hi Alex 👋
Your order #4218 has been paid. Tracking link below.
14:08 ✓✓
31,890 sent CTR 19.2%
CRSL
spring_promo_v3
marketing · 3 langs
approved
Spring picks 🌷
Tap to see prices
48,201 sent CTR 11.4%
OTP
login_otp_secure
authentication · 1 lang
approved
Your one-time code:
4 8 2 1
Valid for 5 minutes
14:08 ✓✓
28,402 sent 99.7% deliv

How it works.

Browse the library, customize variables, hit "submit to Meta." DPTalkFlow pre-flights against current policy and serves you back any reasons for likely rejection — before you click send.

Pre-flight checks
12 / 12 pass
  • Category match · utility vs. marketing
  • Opt-in language present
  • No banned characters · emojis OK
  • Variables resolve · {{ 1 }} … {{ n }}
  • Button URL whitelisted
  1. A
    Pick a starter or duplicate your own

    9 industries, 71 templates. Filter by language, category, or compliance tier.

  2. B
    Edit variables & preview live

    Side-by-side WhatsApp preview updates as you type. Test with sample data.

  3. C
    Submit · we pre-validate against Meta policy

    We flag promotional words in utility templates, missing opt-ins, banned characters — before you send.

  4. D
    Approved · median 18 minutes

    Rejection rate stays under 4%. Use immediately in flows, campaigns, or the API.

05
Feature five
Connectivity · 3 channels
WABA· Twilio· Unofficial API· one inbox

Three ways to connect.
One inbox at the end.

Plug in WhatsApp Cloud API for official scale, Twilio if that's where your stack lives, or scan a QR with the Unofficial API to test in two minutes. Same flows, same templates, same agents.

Recommended
WA
channel · 01
Cloud API

WhatsApp Business API, via Meta directly.

Embedded Facebook signup, automatic phone verification, business detail fetch, one-tap disconnect. We can provision the WABA for you.

  • Setup time~4 min
  • Rate tierUnlimited
  • Green tickEligible
  • Best forproduction · scale
Tw
channel · 02
Twilio

Plug your Twilio credentials in.

Drop in your account SID + auth token. Sandbox for testing, Studio Senders for production. Everything routes through your existing Twilio account.

  • Setup time~2 min
  • ModesSandbox + Prod
  • TemplatesAuto-sync
  • Best forTwilio-first stacks
No approval
QR
channel · 03
Unofficial API

Scan a QR. That's it.

Pair any WhatsApp number with no Meta approval. Real-time status monitoring, auto-reconnect, ban detection. Sandbox flows before going official.

  • Setup time~30 sec
  • VerificationNone needed
  • Auto-reconnectYes
  • Best fortest · solo · MVP
08
By workflow
Use cases & requirements
Inbox· campaigns· automation

Built for every
kind of conversation.

i Commerce

Orders, catalogs
and follow-ups.

  • Order and shipping updates
  • Catalog conversations
  • Payment or checkout links
  • Post-purchase support
production note

Requires verified provider setup for official template sending.

ii Campaigns

Announcements
with control.

  • Segmented contact lists
  • Scheduled sends
  • Template-based messages
  • Delivery and failure review
production note

Start with a small test list before scaling volume.

iii Support

Shared inbox
for WhatsApp.

  • Team assignment
  • Internal notes
  • Human replies
  • AI-assisted replies when enabled
production note

AI should be tested with real conversations before automatic rollout.

iv Automation

Flows for
repeatable work.

  • Keyword replies
  • Follow-up sequences
  • Webhook-triggered actions
  • Agent handoff rules
production note

Review each automation before publishing to customers.

09
Trust
Proof before promises
Product walkthrough · Test workspace · No invented metrics

Evaluate DPTalkFlow with your real workflow
before you scale.

Recommended evaluation

Connect one WhatsApp number, invite one teammate, create one test campaign, and send replies from the team inbox. If those four flows work for your business, then add automation, templates and AI.

1
Connect a number
2
Send a real test
3
Measure delivery
What we can prove

You can verify QR pairing, Twilio or Meta setup, inbox routing, scheduled sends, AI replies and webhook behavior inside your own workspace.

What we do not fake

We do not show fabricated customers, review-site scores or usage numbers. Add real case studies only after customers approve them.

Provider options
QR, Twilio, Meta
AI providers
OpenAI, Gemini, Claude
Go-live step
Test one number
Security
Keep keys private
10
Pricing
Pay for conversations, not seats
admin-managed packages· clear workspace limits· provider costs separate

Simple, honest,
and flat.

— Plan · 01

Basic

$20 /month
Volume
  • 1 whatsApp numbers
  • 1,000 messages / month
  • 1 team inbox seats
  • 500 contacts
Features
  • Bulk messaging
  • Scheduled messages
  • Carousel templates
  • Flow automation
  • Keyword replies
  • Drip campaigns
  • Auto-assign routing rules
  • Outbound webhooks
  • WooCommerce
  • HubSpot
Support
  • Docs & community
  • Priority support
Get started →
— Plan · 02
popular

Pro

For growing brands & agencies.

$49 /month
Volume
  • 5 whatsApp numbers
  • 100,000 messages / month
  • 10 team inbox seats
  • 25,000 contacts
Features
  • Bulk messaging
  • Scheduled messages
  • Carousel templates
  • Flow automation
  • Keyword replies
  • Drip campaigns
  • Auto-assign routing rules
  • Role-based permissions
Support
  • Docs & community
  • Priority support
Choose Pro →
— Plan · 03

Enterprise

For high-volume teams & regulated industries.

Custom contact sales
Volume
  • Unlimited whatsApp numbers
  • Unlimited messages / month
  • Unlimited team inbox seats
  • Unlimited contacts
Features
  • Bulk messaging
  • Scheduled messages
  • Carousel templates
  • Flow automation
  • Keyword replies
  • Drip campaigns
  • Auto-assign routing rules
  • Bring your own AI keys
  • Multiple devices
Support
  • Docs & community
  • Priority support
Talk to sales →
Honest about pricing
Transparent limits
Shown by package.
Provider choice
QR, Twilio or Meta.
No fake unlimited
Scale after testing.
Migration review
Scope depends on exports.
FAQ

Frequently asked.

Still unsure? Email support@dptalkflow.com — a real human replies inside 4 hours.

Do I need a WhatsApp Business API account to start?

No. You can start with the QR Code connection when it fits your use case. For official WhatsApp sending, connect Twilio or the Meta WhatsApp Business Platform with your own approved credentials.

Does DPTalkFlow approve my templates?

No. Template approval is controlled by Meta or the official provider. The platform helps you prepare and manage templates, but approval times depend on the provider.

Can I migrate from another WhatsApp tool?

Yes, but migration depends on what your current platform exports. Contacts and templates are usually straightforward; historical conversations and automations may need a manual review.

What payment gateways are supported?

Payment availability depends on the gateways enabled by the administrator and the modules active in your installation.

Where is my data stored?

The installation stores your data in the database and server configured by the platform owner. For regulated workloads, review your hosting, backups, access control, logs and provider agreements before going live.

Ready when you are

Start with one
real WhatsApp flow.

Start with one connected number, verify your sending flow, then add automation and AI when your workspace is ready.

Launch checklist
01
Connect one WhatsApp number
QR Code, Twilio or Meta
Test inbox replies
Human and AI assisted
03
Schedule or send a campaign
Verify delivery before scaling